Business risks, innovation, customer engagement and the need to become truly “omnichannel” will be critical factors in adapting to the new normal, says UNSW Business School.
The current economic crisis has exposed the decay in Australia’s manufacturing capability and highlighted the need for increased investment in innovation.
Businesses facing pressing issues like COVID-19 and climate change need to innovate, and so do business schools, say experts drawn from industry and research.
Following the rapid rise of 'sharing economy' services like AirBnB and Uber, entrepreneurs now have their sights set on turning unused driveways into a public parking option.
