Representatives of tenants and agents agree that leaving individuals to try to sort out rent reductions has created a mess. It calls for government to step in to look after both renters and landlords.
After paying rent, more than half of low-income tenants don't have enough left over for other essentials. And the latest evidence shows nearly half of them are stuck in this situation for years.
Landlords and tenants alike are adapting their behaviour in response to changes in affordability and new technologies.
Abolishing without-grounds termination by landlords and reforming housing tax and finance policies will provide tenants with more security, writes Chris Martin.
Leaders from business and government have called for financial incentives to encourage big institutions to invest in affordable rental housing.