UNSW Business School

Understanding what a customer wants across multiple touchpoints is essential for any business in the retail industry.

To fully engage with customers, online retailers have to bring the human touch of an in-store experience to online shopping.

Katie Page, CEO of Harvey Norman, at UNSW's Meet the CEO event.

To be ahead of the current retail downturn, it is important to invest in your people, tap into emerging markets and build your flagship strategy, says Harvey Norman CEO Katie Page.

Professor of Economics Gigi Foster, UNSW Business School.

Professor of Economics Gigi Foster from UNSW Business School provides her insights on a potential economic uptick as a result of COVID-19.

The oil price war continues

COVID-19 has a hand in falling oil prices, but there are other factors driving the cost of petrol down, says UNSW Business School’s Associate Professor James Doran.

Facebook privacy

Five years ago, Facebook gave away personal data of more than 300,000 Australians. They're about to have their day in court.

Hands shaking concept

Four research projects at UNSW Sydney will receive more than $1.5 million in Australian Research Council (ARC) Linkage Project grants.

Supermarkets across Australia have introduced a purchase limit on toilet paper to prevent stockpiling.

If you were stranded on a desert island and could only access one item – would you choose toilet paper?

A man saving a koala in the 2020 Australian bushfire disaster.

The 2020 Australian summer barely escaped the widescale bushfires that swept over the continent.

JW Nevile Fellow Tim Harcourt from UNSW Business School discusses the climate change debate and the positive economic impact of reconstruction and recovery, as affected communities rebuild.

Delta airlines

The climate action plans of three companies in different industries – Delta Air Lines, Amazon and Microsoft – illuminate the three key strategies needed to cut carbon emissions.

“Mall operators in Australia are not anchored around department stores – their business models are instead mainly based around supermarkets,” says Professor Jack Cadeaux, Head of the School of Marketing at UNSW Business School.

Retailers need to focus on the core offering of their products rather than peripherals, and adapt their business models to increasingly fickle and tech-savvy consumers, says a UNSW Business School professor.

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