Rob Nicholls

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If you check a website multiple times for a flight on a specific date, the seller might assume this is the only date you're interested in and increase the price on offer.

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Open banking will allow customers to use their data in a range of ways, including seeing how they are faring financially against people in similar situations, writes Rob Nicholls.

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Bank customers usually stay with their bank despite scandals in the sector, but new tech that gives consumers more information might help them switch, writes Rob Nicholls.

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Promoting competition between banks could mean a better experience for customers, writes Rob Nicholls.

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UNSW research shows that Australia is collecting more telecommunications metadata per capita than comparable nations, putting national security interests ahead of privacy concerns. 

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Banking scandals have forced the major parties in this election campaign to tackle policy on business and finance regulation, writes Rob Nicholls

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Smaller super funds are just as efficient as some of the very largest, bucking industry belief that biggest is best, writes Rob Nicholls.